Refund and Returns Policy

At Jeem & Co FZE LLC, we value your satisfaction and strive to provide you with high-quality products and services.

If you are not completely satisfied with your purchase, you may request a return or refund under the following conditions:

Returns:

Items must be returned within 7 days of delivery.

Products must be unused, in original packaging, and include all tags or accessories.

Certain items such as personal care products or customized goods are non-returnable for hygiene and safety reasons.

Refunds:

Once your return is received and inspected, we will notify you of the refund approval.

Approved refunds will be processed to your original payment method within 5–10 business days.

Damaged or Wrong Items:

If you receive a defective or incorrect item, please contact us within 48 hours of delivery with photos for verification.

We will arrange a replacement or full refund at no extra cost.

Return Shipping:

Customers are responsible for return shipping costs unless the item is defective or incorrect.

For any questions or to initiate a return, please contact our support team at info@jeemandco.online.